The tours add an interactive dimension to the museum's programmes and transform the museum experience into a live experience for the audience; through these tours, participants have direct contact with events, places, and memory. They thus represent a vital part of the museum’s essence, during which the audience engages with all their senses and learn while having fun. These tours vary in length and are repeated based on need. They are carried out either internally in the corridors and gardens of the museum, or externally in meaningful places that constitute a turning point or connotate important memory and history, intersecting with ongoing exhibitions and programmes. Visitors to the museum participate annually in dozens of guided tours of its exhibitions; garden tours accompanied by botanists; tours of the permanent collection room, during which they view artefacts, archives, photographs, and heritage fashion; and tours of the studios for the restoration and conservation of documents and fabrics, during which they see the restoration process up-close.

The programme also conducts tours in partnership with cultural institutions and associations, researchers, academics, and artists that are aimed at highlighting an exhibition theme, introducing the history of a craft, or teaching about the social, political or cultural history of a region, town, city or neighbourhood. These tours nurture public curiosity about the issues or nuances raised by the museum’s exhibitions and programmes and give the audience a chance to experience real-world topics sometimes addressed in the Palestinian context.