Donation Policy for Online Payments


Introduction
Welcome to The Palestinian Museum N.G. Association. We are committed to making a positive impact through our various programmes and initiatives. Your generous donations help us complete our mission!
This policy outlines the terms and conditions related to online donations.

1.    Donation Methods
We accept donations through secure online payment gateways including credit/debit cards and direct bank transfers. Details of accepted payment methods will be displayed on our donation page.

2.    Privacy and Security
We value your privacy and are committed to protecting your personal information. Our website uses SSL (Secure Socket Layer) technology to ensure your data is transmitted securely.
Personal information collected during the donation process will only be used to process your donation and communicate with you about our work. We do not share or sell donor information.

3.    Donation Receipts
Upon completing your online donation, you will receive an electronic receipt via email. Please ensure that your email address is entered correctly.
If you do not receive a receipt, please contact us at donation@palmuseum.org

4.    Refund Policy
Donations are generally non-refundable. However, if you made an error in the amount of your donation or another mistake, please contact us within seven days at donation@palmuseum.org. Refund requests will be reviewed on a case-by-case basis.

5.    Recurring Donations
If you choose to set up a recurring donation, your selected payment method will be annually charged automatically. You can cancel or modify your recurring donation anytime by logging into your account or contacting us at donation@palmuseum.org.

6.    Tax Deductibility
The Palestinian Museum N.G. offers a tax-deductible donation option for U.S.A. tax-exempt donations. This can be processed by clicking on the designated tax-exempt portal on the PM donation web page. Donations are tax-deductible to the extent permitted by law. Please retain your receipt for tax purposes.
For questions regarding the tax deductibility of your donation, please consult your tax advisor.

7.    Donor Communication
We may periodically send you updates about our programmes and initiatives. If you do not wish to receive such communications, you can opt-out by following the “unsubscribe” instructions included in the emails or by contacting us directly.

8.    Changes to the Policy
We reserve the right to update or change this donation policy at any time. Any changes will be posted on our website, and we encourage you to review the policy periodically.

9.    Contact Us
If you have any questions or concerns about our donation policy or your donation, please contact us at:
Email: donation@palmuseum.org 
Phone: +970 2 294 1948
Address: Museum Street, P.O. Box 48, Birzeit, Palestine